Solution · For COD e-commerce brands
Every WhatsApp enquiry answered. Every COD order confirmed.
The AI Sales Assistant replies to customers in seconds, 24/7, takes orders in the chat and confirms cash on delivery orders before they ship. Made for UAE e-commerce brands.
Works with your existing WhatsApp provider and Shopify
The problem
Selling on WhatsApp with COD is hard to keep up with
Enquiries wait for a reply
Customers message at all hours. When nobody answers quickly, they buy somewhere else.
Unconfirmed COD orders
Cash on delivery orders ship without the customer confirming, so some come back undelivered.
Hours of manual messages
Your team types the same answers, order updates and reminders again and again.
How it works
From first message to confirmed order, without a person typing
- 1
A customer messages you on WhatsApp
About a product, a price or delivery, at any time of day.
- 2
The AI replies in seconds
It answers in English or Hindi/Urdu, using your products, prices and delivery rules.
- 3
The order is taken in the chat
The customer orders without leaving WhatsApp.
- 4
COD is confirmed before shipping
The customer taps Confirm or Cancel, so you only ship orders they have confirmed.
- 5
Updates and follow-ups run on their own
Order and delivery updates, review requests and abandoned-cart reminders go out automatically.
-
Hot leads go to your team
When a customer is ready to buy, the AI hands them to your sales team instantly, with the full chat in your CRM dashboard.
Features
Everything you need to sell on WhatsApp
Replies in seconds, 24/7
Every WhatsApp enquiry gets an answer, day and night.
Multi-language
English and Hindi/Urdu. Arabic is coming soon.
Orders in chat
Customers place orders right inside the conversation.
COD confirmation
Confirm and Cancel buttons before every cash on delivery order ships.
Order & delivery updates
Customers are kept informed automatically.
Review requests
Ask happy customers for a review at the right moment.
Abandoned-cart reminders
A friendly nudge to customers who did not finish their order.
Hot-lead handoff
Ready-to-buy customers are passed to your sales team instantly.
CRM dashboard
All chats, leads and orders in one place.
Works with your tools
Your existing WhatsApp provider and Shopify. No switching needed.
Getting started
See it working for your store before you decide
Every business sells differently, so we don't publish a price list. We meet, show you a demo, and then quote a price for your setup.
- 1
Meet us
Tell us how you sell today: your products, your WhatsApp setup and your store.
- 2
See a demo
We show you the assistant working with your own products and delivery rules.
- 3
Get your quote
You get a clear price for your setup. No obligation.
FAQ
Questions, answered
Which languages does the AI reply in?
English and Hindi/Urdu today. Arabic is coming soon.
Do I need to change my WhatsApp provider or my store?
No. The assistant works with your existing WhatsApp provider and your Shopify store.
How does COD confirmation work?
Before an order ships, the customer gets a WhatsApp message with Confirm and Cancel buttons. You see the result in your dashboard, so you only ship orders the customer has confirmed.
Can my sales team take over a conversation?
Yes. Hot leads are handed to your sales team instantly, and every chat, lead and order is visible in the CRM dashboard.
Can I see it working before I decide?
Yes. We meet, learn how you sell, and show you a demo of the assistant built around your products before you decide anything.
How much does it cost?
It depends on what your business needs. We quote a price after we meet and show you the demo, so you know exactly what you get and what it costs.
Who owns the data?
You do. Your customer data, chats and accounts belong to you.
let's talk
See it answer your customers
Book a short meeting. We'll learn how you sell and show you a demo built around your store.
elvixsolutions@gmail.com